Helping civic leaders make better decisions for their communities.

CommunityVoice™ surveys give local leaders the ability to prioritize objectives and build new strategies with confidence. You will be able to develop public information campaigns that target the issues your community needs to understand and you will move forward with the initiatives you know will be most broadly supported throughout the community.

Effective, Powerful and Unique to SoonerPoll

Developed and used exclusively by SoonerPoll, CommunityVoice™ surveys provide local leaders with solid, constructive insight that can enable them to make even the most difficult decisions with the confidence that they are responsibly representing the interests of their community.

A CommunityVoice™ survey can tell you:

  • How residents feel about city services such as utilities, parks and public works
  • What new services they would like to see the city provide or how services might be improved
  • Whether voters feel their community is moving in a positive direction
  • How well the community understands the most difficult issues facing their local government
  • The extent to which residents would support proposed city projects or economic development initiatives
Wait! Before you put it on the ballot…

How well do voters in your community understand the bond issue upon which you will be asking them to decide? Elections are costly and voters may not understand the need for the project your city is hoping to fund. Or it could be that, for them, the project simply is not a priority.

A CommunityVoice™ survey can determine public understanding and support for a project before it is taken to a vote. The survey could tell local leaders the extent to which voters will support the initiative, or whether they need more information from you in order to understand the how such a project could benefit them.

How well are you doing?

Another important function of the CommunityVoice™ survey is to tell cities and towns how well utility companies and other services are performing. The statistically valid community feedback can provide information on city services such as utilities, parks and recreation, street maintenance, public safety and code enforcement, to name just a few.

Also, the results of a CommunityVoice™ survey can provide valuable information about how residents perceive issues that contribute to quality of life and their community’s image. The study will highlight areas of success as well as those areas in which your constituents would like to see improvement.

How does it work?

SoonerPoll’s broad array of capabilities allows us to design a survey that meets both your community’s needs and its budget. We will work with you to create a study using a combination of polling methods such as telephone interviews, intercept studies, web surveys and mail surveys.

Working with local newspapers, SoonerPoll informs residents that local leaders are seeking their opinion and encourages them to participate. If a resident knows about the poll in advance, he or she will be more likely to participate. After the study is completed, SoonerPoll will give a presentation to governmental senior staff, who may then choose to release the poll’s results to local media for publication.

The results of a CommunityVoice™ survey from SoonerPoll should be viewed as non-binding. Community leaders still have the final say on how to proceed with the issues facing their cities or towns.

Sending the Right Message

One of the most effective ways to let constituents know you are interested in their opinions is to ask for them. A CommunityVoice™ survey sends a message to the people in your community that their government is concerned about their needs, opinions and attitudes.

The CommunityVoice™ survey is just that – the voice of the people in your community. Because its scope reaches far beyond just those individuals who faithfully show up at every city council meeting, it is a voice that might otherwise go unheard. This unique service from SoonerPoll gives local leaders a unique opportunity to ask questions of the whole community, listen carefully to the answers, and align their priorities with those of the people they represent.